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BPH_Wussie's avatar
BPH_Wussie
10 years ago

[ Xbox One ] Game crashes when friend joins

Everytime my friend joins my game session it crashes my game and when I join him it fails to join. We have tried re-downloading the game and resetting modems routers. Anyone else have this or know wha...
Tiger0fDojima's avatar
Tiger0fDojima
9 years ago
Does anyone know if this was solved. There's no way a bug can linger in this game for this long, can it?

@EA_Jenni
Anonymous's avatar
Anonymous
9 years ago
Approved
I have this same issue on XBox one as well. This was not always the case but was introduced for ne in the April patch. I cannot join anyones game or backyard. Everytime it causes the game to crash. I can play multiplayer fine, get in parties etc and do not have this issue in any other game. EA please advise
  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    If something was newly introduced then its best to make a new thread.  Things that help us potentially narrow down whats happening:

    Platform

    What exactly happens? Crash? Is there still sound? etc, anything you can tell us can help

    Any specific circumstances where it does or does not occur?  This can also narrow it down.

    Is everyone mentioning this issue on xbox One?  Does it happen if you switch and join their backyard instead?

    • Tiger0fDojima's avatar
      Tiger0fDojima
      9 years ago
      @EA_Jenni

      The problem is linked to a certain handful of people. What happens is that those certain people cause anyone to crash when hosting/joining the backyard.

      So if that person A attempts to join or host Person B, then Person B will immediately crash everytime. This occurs on Xbox One and has happened during the Beta phase but was able to be resolved with quick troubleshooting. However, now nothing and I literally mean NOTHING on our end in terms of troubleshooting has fixed this issue. It has lingered and has made it unplayable with friends we wish to play with.

      Also to reiterate, Person A is able to play online, on any game without issue. However, this title, restricts Person B from connecting.

      We have tested this amongst ourselves in the forum to no avail, with multiple scenarios being the very same. Leading us to suspect that network issues on EA are the culprit.
      • Anonymous's avatar
        Anonymous
        9 years ago
        Approved

        But if its account specific then that means its something happening on that level rather than on networking.  When I have time later Ill see if anyone has found out anything for this issue

    • Anonymous's avatar
      Anonymous
      9 years ago
      Approved
      This happens on Xbox one. Whenever I receive an invite from a friend and try either join the backyard or Garden Ops, the game freezes and lags. This occurs whether I host or someone else hosts. I have ATT Uverse for internet and do not have this issue in any other games.
      • Tiger0fDojima's avatar
        Tiger0fDojima
        9 years ago

        So, not sure what happened but long-story short... it FINALLY works!!! I finally connected to my girlfriend, we just decided, "hey why the heck not, lets try again". Next thing you know, I am joining here game and we are both in the Backyard without issue.

        I will note that I joined her via notification invite and that a few days back I was contacted by @Popcap_JaGo as I assume the rest of you were. Otherwise, we are playing at the moment without issue - which is so amazing! Finally!!! After so long... I can enjoy this amazing game.... so great... :eahigh_file:

        If anything changes I will post immediately, also update confirming we are free from problems.

        I hope everyone is good too.

        As for whatever the fix was,

        Thank you.

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