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I own the deluxe edition also I purchased the after party upgrade from psn and didnt receive anything even though it says I own it. I also contacted SONY and they did refund my money and I purchesed the dlc again thinking it may have been a glitch but didn't get anything again, hope they fix this I would really appreciate the content I paid for!
- pandareno19998 years agoHero+
I'm going to ask the community managers to take a look into this.
- Anonymous8 years ago
Thank You!
- Anonymous8 years agoThank you, its really sucks that i cannot enjoy GW2 dlcs☹️ Its seems like this problem accour only with the deluxe edition of the game on ps4 (Because Zackscott which playes on pc and zero on xbox one- they both own the deluxe edition and haven't this problem.
- Anonymous8 years ago
First thanks for any and all help, I contacted SONY about me not receiving my DLC After Party Upgrade and they were great. SONY tried to help but couldn't so I was given a refund, and I asked if I were given a refund would I Have the opportunity to purchase the DLC again and the answer was yes so my refund was given. I purchased the DLC again and yes you guessed it still never received any of the content, the only thing I got was 9.99 removed from my wallet. I contacted EA through chat and was contacted back after the chat telling me to send an attachment with my proof of purchase which I did and before the chat I was in was completed the chat was suddenly no longer available so I requested a phone call and again was disconnected. I only hope EA fixes this problem I only want what I paid for if there is an issue (and I understand they happen) EA has my case number and I hope this is being worked out, so if anyone reads this from EA I have tried all evening and am still where I started from, I hope I get an email soon that says this is fixed. THANK YOU.
- Anonymous8 years agoHi,
please let me know when EA is fixing this problem.
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