AMD needs to be updated...
When i try to start the game I encountered a black screen as well a message that says the following: "Detected AMD Radeon driver version 15.201. The required driver version is 19.10 or later. Pleas...
Forum Discussion
EA_David
Community Admin
Community AdminHi, can you post your dxdiag details? It'll give us a closer look at your graphics card/driver setup.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Thanks.
hi
not sure if you can help this is my sons account and i have downloaded the update but still wont load. Not a tech wizz can you help. son has asd and this is not something he understands either. thanks t x
- EA_David
Sorry, that system seems to be significantly below the requirements for the game.
Sometimes systems that are slight below-spec can play a game at diminished performance, but in this case I think there's too much of a gulf between your given hardware and the stated minimums.
You may want to grab the most recent driver software for the graphics hardware here, but it's worth noting that even the latest software is several years old at this point: https://www.amd.com/en/support/graphics/amd-radeon-hd/ati-mobility-radeon-hd-5000-series/ati-mobility-radeon-hd-5650
Do you have another system that you might like to play on?
