@EA_Shepard wrote:@CyberGolab I normally do not suggest this because it is a hassle, but have you done any type of reset on the original device itself? I'm glad it works but we want it to work on your main device too!
This is also happening on my new phone. Tutorial plays fine, get black screen trying to sync. Plays fine on old phone still.
Community Manager@sKillfLow @CyberGolab Does this issue only happen on the original device you play on when you try to log into your account? Without logging in, your game loads fine yes?
@EA_Shepard wrote:@sKillfLow @CyberGolab Does this issue only happen on the original device you play on when you try to log into your account? Without logging in, your game loads fine yes?
This happens on my new device/phone Samsung A54. I would be worried doing any type of uninstall/reinstall/sync on my old Samsung A20 for fear of losing access to all my cards. Correct, if I start from scratch, no issues. Problems, only occur when trying to sync my account onto the new device.
Community Manager@sKillfLow As long as you have your account linked to GP, iOS, FB of whichever login you use on that device for that game, uninstalling and reinstalling wouldn't affect anything. Being linked is what matters.
