App crash when opening Survival Endless mode
The app crashes whenever I try to open survival endless mode and now I can't access it
Forum Discussion
EA_David
Community Admin
Community AdminHey, did this start recently for you? Are you on Android?
If so, can you fill in the info requested on this page?
Thank you.
- I have this problem on ios
EA_BlueberryCommunity Manager
Try these steps in the links below and let us know if it's still crashing on you. They help fix most game errors for mobile devices.
iOS
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
Android
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
I have the same issue on iOS, and those steps didn’t really help. I don’t want to delete the game, because I want to keep my progress. It seems to me that the issue is that the saved progress for that level is corrupt. Is there some way to delete that corrupted level progress and start the level anew?
I also have this problem. I deleted and reinstalled the game, erasing all my play data, replayed the whole game, played survival endless once and it's now doing the same thing. I've erased the cashe, restarted the phone, forced the game to stop, turned off all data. Android 15, updated today, pixel 9 pro XL.
I have a video but I can't attach it.
