Forum Discussion

3 years ago

Attempt No. 2 - PvZ:BfN not working

Hey, I'm gonna try again with Plants vs Zombies: Battle for Neighborville from my previous thread. I have had a fresh reinstall of windows done in a pc repair shop. Since then, I have installed PvZ:...

DxDiag03092022.txt90 KB

EA_Cath

Community Manager

3 years ago

Hey @Dazza67916001 , make sure your drivers are properly updated and try running a clean boot on your PC to see if the game runs properly.

Dazza67916001
3 years ago
@EA_Cath Hey Cath, I've checked that my graphics drivers are up to date, but running the clean boot didn't successfully run the game.

The computer behavior changed though; the error I mentioned earlier didn't show up.
Nothing further happened after Easy Anti-Cheat loaded, so I checked Task Manager and found PvZ:BfN listed there with very little resource activity.
I ended the task and retried running the game and the error reappeared.

Not sure if any of this helps, but this is what's happened so far.
- EA_Cath
  Community Manager
  3 years ago
  @Dazza67916001 Thank you for the info! So the game was technically able to launch during safe boot but not completely?
  
  Here are a few additional steps you can try:
  
  - For other players, this issue was linked to their antivirus and/or firewall program: make sure that the game is allowed on both public and private networks in your firewall settings, and add the game to the antivirus exceptions list
  - It could also be worth trying to download EA App and launch the game through there instead of Origin
  - This player here found a workaround which could also work for you (the last paragraph): https://answers.ea.com/t5/It-Takes-Two/EALink-exe-Unable-to-Start-Error-Code-0x0000005/td-p/10595154
  
  Good luck, let me know how that works out!
  - Dazza67916001
    3 years ago
    @EA_Cath Ok, I've added the game to antivirus exceptions and allowed it through the firewall on private and public networks. I downloading the EA app, and tried renaming the origin folder to Origin OLD and installed origin again. I notice that Origin installed very quickly at that time, did I need to change the name of the original folder to something completely different?
    
    Sadly none has worked with launching the game.