Forum Discussion
4 years ago
@EA_Cath Hey Cath, I've checked that my graphics drivers are up to date, but running the clean boot didn't successfully run the game.
The computer behavior changed though; the error I mentioned earlier didn't show up.
Nothing further happened after Easy Anti-Cheat loaded, so I checked Task Manager and found PvZ:BfN listed there with very little resource activity.
I ended the task and retried running the game and the error reappeared.
Not sure if any of this helps, but this is what's happened so far.
The computer behavior changed though; the error I mentioned earlier didn't show up.
Nothing further happened after Easy Anti-Cheat loaded, so I checked Task Manager and found PvZ:BfN listed there with very little resource activity.
I ended the task and retried running the game and the error reappeared.
Not sure if any of this helps, but this is what's happened so far.
EA_Cath
Community Manager
4 years ago@Dazza67916001 Thank you for the info! So the game was technically able to launch during safe boot but not completely?
Here are a few additional steps you can try:
- For other players, this issue was linked to their antivirus and/or firewall program: make sure that the game is allowed on both public and private networks in your firewall settings, and add the game to the antivirus exceptions list
- It could also be worth trying to download EA App and launch the game through there instead of Origin
- This player here found a workaround which could also work for you (the last paragraph): https://answers.ea.com/t5/It-Takes-Two/EALink-exe-Unable-to-Start-Error-Code-0x0000005/td-p/10595154
Good luck, let me know how that works out!
Here are a few additional steps you can try:
- For other players, this issue was linked to their antivirus and/or firewall program: make sure that the game is allowed on both public and private networks in your firewall settings, and add the game to the antivirus exceptions list
- It could also be worth trying to download EA App and launch the game through there instead of Origin
- This player here found a workaround which could also work for you (the last paragraph): https://answers.ea.com/t5/It-Takes-Two/EALink-exe-Unable-to-Start-Error-Code-0x0000005/td-p/10595154
Good luck, let me know how that works out!
- 4 years ago@EA_Cath Ok, I've added the game to antivirus exceptions and allowed it through the firewall on private and public networks. I downloading the EA app, and tried renaming the origin folder to Origin OLD and installed origin again. I notice that Origin installed very quickly at that time, did I need to change the name of the original folder to something completely different?
Sadly none has worked with launching the game.
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