2 years ago
Banned because account hacked
Hello, My account was hacked in January. About 2 or 3 weeks ago, I recovered it through a helpful support team member. Recently I went to play my favorite (and only) game, Plants versus Zombies: Gar...
- 2 years ago
Hey @matthewmbh Sorry to hear about the trouble with your account. It seems that your case has been escalated for further review so you must wait until you hear back from the team. You can track your case on our website:: https://help.ea.com/en/my-cases/ To avoid any further delays, please do not resume your open case until its status is changed.