Battle for Neighborville crashing every time i run it

@Bruiser80 Hey, can you post the specs of the other machine? Unfortunately I think your main one is below the minimum specs for the game, the CPU specifically. 

I'm having same issues, tried all stuff mentioned above but nothing works, I wonder if the cpu is too old, does  it need a SSE4.2 feature to run the game?

@Culverine What CPU do you have? For older CPUs a missing instructions set could be a totally plausible barrier, but I don't have specific info on this right now, sorry.

My other CPU is and Intel Core 2 Quad @ 2.40Ghz.  Have no issues with GW and GW2 on either system.

Hi...I have i5 7400 12gb RAM gtx1660ti and it also does not work and crashes

Looks like I will be asking for a refund also.

@EA_David  my cpu is AMD Athlon II X3 450 3.2 Ghz

I had the black screen the first time I played as well.
What I did was keep it up for about 5 minutes, eventually it loaded and has worked ever since. It only takes a few seconds to start now.

If an app or window in Windows doesn't answer to Window specific events; Windows will treat the app/window as "crashed" and grey it out.
And eventually ask the user what to do with this "crashed" application.
This doesn't mean that the app has crashed, it might just mean that it's very busy loading stuff and has no time to respond Windows at the moment.
So I say keep the game running, even if Windows says it's crashed - It might just be busy.

Mine did not go to a black screen.  I saw the splash screen, which seemed like it was loading and then disappeared.  I let it sit close to an hour and still nothing.

If it is really windows closing game, you can try this https://www.bleepingcomputer.com/forums/t/625017/windows-10-automatically-closing-programs-to-save-memory/