Hello,I just purchased GW2 today hoping to play with my friends, but for some odd reason the game will not work for me. When I launch the game, the in-game cursor appears and there is game sound, but the entire screen flashes white a few times and the window stays smaller, not full screen (like its appearing to try to do). The screen also stays black and doesn't seem to be taking any of my input (other than the in-game mouse cursor moving. I can leave the game running like this for (seemingly) forever and all I get is a black screen with sound.Upon researching, I know other PC users faced an extremely similar problem with Star Wars: Battlefront when the game first launched and the solution there was to create a user.cfg file and fill it with the following lines:Thread.ProcessorCount 4Thread.MinFreeProcessorCount -2I tried this and it did not work. I also tried updating all of my drivers, restarted my computer about 5 times, and also ran a clean boot on my PC (which was also suggested when people ran into a similar problem. I have also reinstalled Origin and repaired the game through origin but none of this has been working, almost bringing me to the point of wanting a refund for my purchase.Any help is incredibly appreciated!My system specifications are:Intel Core i7-4500 CPU @ 1.80GHz 2.40 GHz8 GB of Ram64 Bit Windows 10 Home(touch screen if that is relevant)GeForce GT 745M1920 x 1080, 60hzDriver version 364.72

Try forcing the game to Borderless mode. C:\Users\<USER>\Documents\PVZ Garden Warfare 2\settings\PROF_SAVE_profile Borderless:GstRender.FullscreenMode 2 GstRender.FullscreenScreen 1 I'm pretty sure those are the settings for borderless. --------------- Make sure the game is using the GT745m and not the HD4400 http://imgur.com/a/6KJBH#87BGUaE (sub BF:HL for PvZ, same difference)nVidia Control Panel -> 3D Settings -> Program Settings -> Add Program (PvZ:GW2) -> High Performance Processor

If it happens the exact same way when the Intel card is "forced" to be the one working, I'd fall back to suggestion looking at the drivers. First try just updating the Intel drivers *edit* Yes it seems there are drivers from 3/8/2016 https://downloadcenter.intel.com/ If that doesn't do it, then I'd start wiping them, cleaning the remaining traces with DDU and starting over. From that thread above I linked should have the details about DDU etc. ---- You can try adding the right-click menu to Windows to force launch apps with the nVdia. Described in this article at the bottom: https://support.lenovo.com/us/en/documents/ht051526 You would need to have Origin open and logged in. Then you should be able to find the game's EXE (or shortcut) and do the right-click force launch. --- Yeah it's below requirements (rare for games to list mobile anything for requirements). I think it should still at least launch and display on the screen. I mean there are youtube videos of people with only HD4400 and they have it running (very low resolution with some framerate hiccups but it "works"). Your CPU is a dual core with 4 threads thanks to Hyperthreading. That's the same as the minimum requirement Intel chip i5 650. Depending on which benchmarking software you use they trade winner scores (i.e. some software/benches take advantage of the newer instructions the 4500 can handle). In my opinion it should at bare minimum be able to launch the game and display it. How playable it is after that could be up for debate. ---- Back to Optimus... Windows 10 makes it easy to reinstall. http://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html If you select the right option you won't loose data but Windows will be defaulted like it was fresh installed. Games won't technically be installed anymore but if you point Origin to the game's files, it won't need to download them again, it'll just jump straight to installing. I wouldn't do this unless you've exhausted all other methods of trying to get nVidia Optimus to act right.

Hello,Thank you for the reply! I tried this and it didn't fix the problem. It did make the game immediately go fullscreen, but the screen still remained black with the in-game cursor present. I've included a capture of what the file looked like exactly when I changed it as it was formatted a little bit different then what you posted.

Do you have any overlay programs running? Like Fraps, RiviaTuner, Overwolf, MSI gaming app or things like that? Overlay programs and Origin in Game cause weird issues when used together. *Since you did a clean boot it's unlikely this is the case* Try going to nVidia Control Panel's 3D settings and Default them. Then re-do the forcing High Performance Processor for PvZ2.exe

This didn't work either unfortunately. I reset nvidia settings to default in the nvidia control panel and forced the game to run with that graphics processor, but all I got was a black screen still.

Black Screen w/ Cursor, Sound, and Flashing on start, no video or input

17 Replies

SolutionJ
9 years ago
I found that I had a flashing screen with cursor too in W7, tried -wondowless shorcut trigger with no luck. Wound up repeatedly alt-tabbing out of the window and clicking my way to settings wit the window out of focus until I could select windowed, then saved settings and voila.
Anonymous
8 years ago
1 go to C:\Users\[USER]\Documents\Plants vs Zombies GW2\settings
2. open file PROF_SAVE_profile
3. change resolution to your screen resolution by updating following lines
GstRender.FullscreenWidth XXXX
GstRender.FullscreenHeight XXXX
in my case it was
GstRender.FullscreenWidth 1920
GstRender.FullscreenHeight 1080
Anonymous
8 years ago
Resolution change in settings file fixed it for me.
kanerona
8 years ago
This is what worked for me for the black screen with blinking large cursor issue: Open C:\Users\<USER>\Documents\PVZ Garden Warfare 2\settings\PROF_SAVE_profile and modify the following lines:
GstRender.FullscreenHeight 1080
GstRender.FullscreenMode 2
GstRender.FullscreenScreen 1
GstRender.FullscreenWidth 1920
These settings change your startup screen resolution to 1080p (you might need to set different values if your default screen resolution is different) and switches to borderless full screen mode.
boomer33x
8 years ago
KANERONA

Thank`s, it`s work`s.
YRVIL
6 years ago
@WootCandy Yea I’m having the same problem my game is only showing the black screen with in game sound and the I game cursor bit it’s enlarged by a lot
EA_Blueberry
Community Manager
6 years ago
@YRVIL wrote:
@WootCandy Yea I’m having the same problem my game is only showing the black screen with in game sound and the I game cursor bit it’s enlarged by a lot

@YRVIL

The last response to this post is from 2017, so I will be locking this post down though to avoid further necroposting. If you still need help with this specific topic please create a new post on our boards.

Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

If you're using any overlays like Discord and Origin In-Game, try disabling those before launching the game. If you perform a clean boot, you can quickly identify if it's a third party program running in the background.

How to Clean Boot your PC

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

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Black Screen w/ Cursor, Sound, and Flashing on start, no video or input

17 Replies

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