When my game crashed, I reinstalled it and it worked for me.
@Kermo3 wrote:When my game crashed, I reinstalled it and it worked for me.
Still doesn't work for me after updating to IOS 11.0.2.
Uninstalling it and reinstalling it isn't 'fixing it" you're essentially losing your progress.
@MagrothPrime wrote:
Is there a way to tell whether an EA account is linked to the in-game account? Scared to delete and reinstall without knowing...
I tried something known as "Offloading" the app last night, basically deleting the app but not the data or progress. After successfully doing it on other games i tried it on PvZ Heroes, but sadly it didn't fix the bug, PvZH still crashed at the start up screen as usual. Since Offloading the app doesn't work I'm going to have to draw the conclusion that Deleting & Reinstalling wont work either (because you're doing the same thing aside from the fact that you're deleting all your progress and data). I'm pretty sure this is an incompatibility glitch between PvZ Heroes and IOS 11, and it's entirely up to the developers OR Apple to fix. I don't know any way to check if your EA account is linked to PvZ Heroes, but even then I wouldn't Delete and Reinstall there is just to much to risk. If I were you I would wait until the issue is resolved but who knows how long that will take.
@Tobaticle wrote:
@Kermo3 wrote:When my game crashed, I reinstalled it and it worked for me.
Still doesn't work for me after updating to IOS 11.0.2.
Uninstalling it and reinstalling it isn't 'fixing it" you're essentially losing your progress.
If your account is connected to Facebook or EA, then you dont loose your progress, it stays the same as before reinstalling. Without connection you will loose progress. I tested it and its working. I have iPhone with iOS and for test purposes I installed the game on Samsung with Android and even then all my progress and my cards were restored, even the game platforms were different.
@Kermo3 wrote:
@Tobaticle wrote:
@Kermo3 wrote:When my game crashed, I reinstalled it and it worked for me.
Still doesn't work for me after updating to IOS 11.0.2.
Uninstalling it and reinstalling it isn't 'fixing it" you're essentially losing your progress.
If your account is connected to Facebook or EA, then you dont loose your progress, it stays the same as before reinstalling. Without connection you will loose progress. I tested it and its working. I have iPhone with iOS and for test purposes I installed the game on Samsung with Android and even then all my progress and my cards were restored, even the game platforms were different.
I am aware of this, but the reason I'm not accepting it as a solution is the fact that it doesn't provide any useful information for those who haven't linked there accounts to Facebook or EA.
