Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

[Bug] HELP! I updated to IOS 11.0.1-0.2 and now I can't play anymore (crash bug)

I'm a loyal player to this game, please fix this bug. I woke up a few days ago to find my Ipad had auto-updated to the new version. I got on it, and then got on PvZH nothing was wrong at first I was...
Anonymous's avatar
Anonymous
8 years ago
Offloadong the app is preventing now my data to be lost forever... anyway there’s still some bug that prevents the app from working with the new iOs.

This needs to be fixed by EA which should be at least say something like “we’re well aware of the issue and working on it”.

For iphone users you can double secure your game data even if not synced before, by doing an encrypted backup of your phone efore doing any reinstall/delete/further update.

Pray the sun
jiponwheels's avatar
jiponwheels
8 years ago

Unfortunately after hours of looking at my issues, I contacted EA and I had to delete and reinstall the game.  If you have not linked your game you will lose any and all progress.  I was fortunate and had them linked after my sons ordeal when this first started.  I am now back up and playing by doing this.  I suggest contacting by phone if you have not linked!!!!

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