Bugged dlc packs GW2 (Xbox)
Hi pvz gw2 community, I have loved and played this game for many years on my Xbox and pc but unfortunately my Xbox save file got corrupted and I lost all of my progress throughout all pvz games. I ha...
Forum Discussion
@EA_Shepard Hi yes still having the issue what steps should I follow to open these packs. I’m completely fine getting the rest of my characters back but would really love to find a way to fix this issue and get my paid content back.
EA_Shepard
Community Manager
Community Manager@ArcadeBuster Which Xbox is it?
Do you happen to have Game Pass Ultimate or do you only play on Xbox?
- @EA_Shepard Xbox series X and yes I do have game pass ultimate. I have a different save file on my pc under ArcadeBuster as well I believe on orgin
- EA_Shepard
@ArcadeBuster Okay cool, so, Game Pass Ultimate has cloud gaming and local gaming. Since cloud gaming is gaming anywhere, I would first check your PC to see. This could honestly go a few ways. Something similar happened to me with Assassins Creed and I found this out the hard way. May not apply to you at all but something to check just in case
First, pull up the Xbox app and load up the game under PC games. If you load in and your data is there then its local to the PC. Cant transfer that.
If it is not, go to the cloud gaming, load that up and it will sync the Xbox cloud. This doesn't do much other than sync so you can't lose data if you played on a console.
For the console itself though, there are steps you can take if it is a sync issue and you haven't removed the Xbox account from the original EA account.
When it comes to the Origin client though, that's data that would be PC only and wouldn't even affect console. These steps are purely to clean up and refresh the connection to the cloud. They won't delete any content from your games or console.
- Quit all running Apps (For Series X|S consoles)
- Remove any connected device, or additional USBs from the console then restart the Xbox and check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)
Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
- @EA_Shepard Hey I really appreciate the help I loaded the game up on the cloud and tried to Open the sticker shop but it just froze again. Let me know if I can provide anything to help work through this.
