Can’t access XP machine and can’t complete tutorial

Product: Plants vs. Zombies: Battle for Neighborville
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
Please provide your Xbox gamertag or PSN ID. (Optional) TheWhiteSpider39
In what game mode did the bug occur? Main Hub
Summarize your bug XP machine not working
Steps: How can we find the bug ourselves? By playing tutorial
How often does the bug occur? Every time (100%)

‌

Has this been fixed yet? Where can I find if it has been?