Forum Discussion

Chakan0107's avatar
Chakan0107
6 years ago
Solved

Cannot Launch Split Screen

When I try to bring in my son to play split screen in Battle for Neighborville we get the following error: "you or a member of your group does not have the correct permissions to access online featur...
  • EA_Nuno's avatar
    EA_Nuno
    6 years ago

    Hi there @Chakan0107,

    When you access the world map, you can select 3 game types (Online Cooperation/ Offline without AI and Offline with AI). If you want to play with a friend, son, etc, locally, and with only one PS plus or Xbox Live account, you need to select one of the offline options, your son will need to sign in with a PSN or Xbox Live for players on Xbox platform  - this will not allow you to play online multiplayer.

    NOTE: If you and a friend / family member want the split-screen online multiplayer, both will need an active PS Plus or Xbox Live Gold subscription. 

    Hope it helps. Happy holidays! 

    - Nuno - 

    -------------------------------------------------------------------------------------------

    If one of the answers helped with your issue, please click “Accept Solution” Also give XP  to the members with the best answers. 

    Share your knowledge, have fun and become a Hero in our community! 

    (I do not reply to private messages, we want all the information provided to be public, so it can help all players that might be facing the same issue)

  • Chakan0107's avatar
    Chakan0107
    6 years ago

    @iluminatetheskyThanks for the quick response. Unfortunately, that does not seem to be the issue. He does have a child account but I checked the permissions and that doesn't seem to be the problem - at least not that I am seeing.

    • iluminatethesky's avatar
      iluminatethesky
      Legend
      6 years ago

      @Chakan0107

      You're welcome 🙂

      Are you sharing the game with his Account? I've heard there are some problems with Split Screen if "game-sharing" is involved.

      But, I can check on this, and see if there's more information I can find out.

      Thanks 🙂

      - iluminate

      • Chakan0107's avatar
        Chakan0107
        6 years ago
        @iluminatethesky No game sharing going on here. I've been looking all over for the solution to this and I can't find anything. It's MADDENING since my son asked for this game for Christmas because he wanted to play split screen with me and now we can't get it to work. It was a few easy button pushes in GW2 to get it to work - not sure why things have changed on this game.

About Plants vs. Zombies™ Franchise Discussion

Zombies trying to enter your house? Keep them in check and discuss the best gardening techniques on the community forum.27,585 PostsLatest Activity: 2 hours ago