I'm getting the message "Cannot use content. Cannot connect to the server to verify the license" Everytime I try to open the game.I've restarted the PS4 and deleted/redownloaded the game. Please help!

Hey @believeinegg666 Sorry to hear about this. Can you try these steps? https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/ You can also try restoring the game licenses in your PS4 settings: Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so, and turn it back on. Let us know if this helps. Thanks 🙂 - iluminate

Cannot use content. Cannot connect to the server to verify the license

14 Replies

iluminatethesky
Legend
6 years ago
Hey @believeinegg666

Sorry to hear about this.

Can you try these steps?

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/

You can also try restoring the game licenses in your PS4 settings:

Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so, and turn it back on.

Let us know if this helps.

Thanks 🙂

- iluminate
believeinegg666
6 years ago
@iluminatethesky Restoring the licenses and restarting fixed the issue. Thanks!
iluminatethesky
Legend
6 years ago
@believeinegg666

You're very welcome, glad to hear it's working for you! 🙂

- iluminate
believeinegg666
6 years ago
NVM. After about 20 minutes of gameplay the game kicks me off and I have to restore licenses again.
mrskills2014
5 years ago
@believeinegg666 Same I get about 10 minutes then it’s kicks me off and I’ve tried everything and nothing is working
Claytoniix
5 years ago
@believeinegg666 did you fix iy ? i have the same problem
PuRe_Beasty_321
5 years ago
I don’t know what to do it’s happening to me and I’m losing matches because I’m getting kicked
Ramerkxin
5 years ago
@PuRe_Beasty_321 Is everyone else waiting for there fifa pre order later? Since I’ve had that appear I’ve been getting booted
Funkfre
5 years ago
I have the same problem ever since it appeared I cannot go into the game for longer than 3/4 minutes without getting kicked
Fct-Jochem
5 years ago
Same problem here, i pay extra so i can play fifa 21 10 hours a few days before, and now we have this as a problem, fix it EA everybody paying money extra and it just doest work!!