@evolvepsycho3 Can you try going through the following steps?
Community Admin@numbuhone71 In your case you may want to contact your network administrator, hopefully they can help you out.
@TheDeadCourt Can you whitelist the game on any anti-virus/other security softeware you have too? Are you able to use another connection type (tethering, or a trusted neightbour's wifi) to test/confirm whether the issue is with your connection.
@Fr0zenDave Hey, there are a few different symptoms here, can you add any extra info you have?
i have the game whitelisted, unblocked on firewalls and i'm still not able to connect to EA servers.
the way it goes is like this: 'logging in, finding the perfect match, perfect match found! [wait 15 seconds] Lost connection to ea servers!'
I have the exact same problem. 'logging in, finding the perfect match, perfect match found! [wait 15 seconds] Lost connection to ea servers!'
Community AdminI take it that other EA games on the account connect ok? If you power cycle your router, and restart your system with a Clean Boot, does anything change?
Also can I check what anti-virus/firewall folks are using, in case there's a common shared factor here.
Thanks.
@EA_DavidI don't have an anti-virus aside from the thing windows keeps on your pc, and i disabled my firewall, BF4 is having the same issue, working fine, but not letting me go online. i can see if my campus has it whitelisted
I have the same problem, I missed out on the exclusive skin for week one. hopefully it will get fixed soon
Hello i am also having the same problem. I have already missed an exclusive founders item for this and i sure hope since so many of us aren't able to get in you guys will gift us players with this bug these set items. It is unfair to us that we aren't able to get in i hope you guys will fix this bug soon cause i am about to miss the next week item as well. I have this problem on ps4 and can't get in and ea help told me to put a post here so you guys can fix this issue. I am worried tho i won't be getting these items i missed for the founders. I already missed dave bubbles which is the one i wanted and i am soon going to miss the knight pea. Thanks for trying to help us in every way and i only hope you will reward us players with the items we missed for trying to just get into the game when we can't!
- Thank you
Content Creator: BobBox999
Did anyone find a solution?
Community Admin@justfamgaming Hi, there was a recent upate, did this happen just recently or has it been consistent?
@Redsun_ApolloI have the exact same issue. I can connect to EA servers with any other online ID aside from my main ID. The one that has all of my saved data on it. So I can play the game but will have to start from scratch and of course will have to be playing on a different online ID, not the one that I've accumulated skins on with online purchases. That's all now in the garbage.
