Maybe a good thing since I've been hooked on this game wasting hours everyday on it...
Originally was getting an error saying I was not connected to the internet ( which only blocked some features like ads and multiplayer I could still play story mode), support said it was an isolated unique situation to me, and I should link to facebook and reinstall, now I can't play at all
Tried the following variables while uninstalling/reinstalling
phone restart
wifi (two different location) vs lte
facebook sync
ea acct sync
game center logged in or logged out
(none, one, or two of the above accounts logged in at same time, while in game i could only choose from ea or fb, i've gone through the trial at least 3 times to try different variations of trying to ghost and sync later which possibly created more profiles?)
cleared safari browser history and data
even tried a fresh install on my old galaxy phone just in case it was iOS but I still get stuck on the screen that reads
"Choose Profile
More than one game profile may be associated with your account. Choose the profile you wise to play on this device.
Syncing Progress...
Sync Game (is greyed out on the bottom)"
Left it on overnight just in case it needed time, still nothing. iOS is up to date as is the game version ... I can only assume an update is needed so the game recognizes when it is connected to the internet?