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squallito78's avatar
squallito78
9 years ago

Can't write my full email

Impossible to write my full email, so i can't connect to the game with my EA account. I try on IPhone and IPad....
EA_Andy's avatar
EA_Andy
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

@squallito78 - Thanks for the info. I'll let the team know to see if there's anything that can be done about this.

- Andy -

Gh0sT_HeLL's avatar
Gh0sT_HeLL
9 years ago

i'm with same problem, my email has 31 caracters.

limit is 30 caracters

  • EA_Andy's avatar
    EA_Andy
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    @Gh0sT_HeLL - We're currently looking into this. I don't have any further information at the moment but will update when I can.

    - Andy -

    • squallito78's avatar
      squallito78
      9 years ago

      Even with the last update, i stil have  this problem....

    • Anonymous's avatar
      Anonymous
      9 years ago
      Approved
      I too am having this exact problem, my e-mail is 1 character too long, it's so frustrating as I want my sticker pack for doing it ☹️
      • EA_Andy's avatar
        EA_Andy
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        9 years ago

        Hey @squallito78 @LilleyLou

        I understand this is frustrating. The team is working on this but I don't currently have a time frame for a fix.

        - Andy -

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