Deluxe upgrade not working.
Hi, I'm hoping someone can help. I purchased the deluxe upgrade a couple of days ago, but the content is not appearing in Rux's shop. I have uninstalled, reinstalled the upgrade and the entire game. ...
Forum Discussion
Hi, thank you for replying. Apart from showing it is installed, the only thing I can find is this?
Sorry, I don't know why the picture isn't working. All I have is the BFN with an icon of a controller and '+1' the upgrade itself isn't there?
EA_DavidCommunity Admin
@Mastertonberry73 Hey, the image preview isn't working right now, but we can download and see the pic. If you choose the 1 Item in Your Add-Ons, do you get further options?
Hi, thank for your reply :-) No, I don't get anything. If I click the add-on I just get 'Installed'. I haven't had the comic through either?
- EA_David
Thank you. I take it that you've restarted from the power menu already? If not, can you try it?
If this has no effect can you try clearing cache and restoring licenses?
To clear cache- Press and hold the PlayStation button on your controller
- Select Turn Off PS4
- Let the PlayStation 4 fully power down and wait at least 30 seconds
- Restart the PlayStation 4
- Hold L1 + R1 while booting up the game
Note: This will also reset your brightness setting and choice of language.
Restore licenses: https://manuals.playstation.net/document/en/ps4/settings/license.html
Also, can I check what region you're in/which regional store you bought the upgrade in, and if your copy of BFN is from that same region's store?
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