Forum Discussion

FastLovehh's avatar
FastLovehh
6 years ago
Solved

Did not receive the gifts of the Deluxe Version.

When I finished eight sunflower's missions, I did not receive the gifts of the Deluxe Version such as the costumes. As other players complained about this problem as well so you guys should consider ...
  • Jomabalo's avatar
    Jomabalo
    6 years ago

    It finally worked! That must have done it. Played on Friday and the items came through. Thank you very much.

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
6 years ago
Okay thanks @rykerbiker102. Can you read my comment above and try the advice I shared with @Jomabalo? They may do the trick for you.
Tedit0oBG's avatar
Tedit0oBG
6 years ago

Hey Im facing the same problem but on steam. I was told to reinstall the game by your colleague but it didnt work. I was also told to contact steam about that but its not possible since you (EA) own the game 

  • ArtekAU's avatar
    ArtekAU
    6 years ago

    I have the same issue on Xbox One. Its purchased, downloaded yet I don't get any of the items from Rux

    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      6 years ago

      Hi guys, this is being looked into, and hopefully a backend fix soon. Can you check again tomorrow and see if anything has changed for you?

      • Jomabalo's avatar
        Jomabalo
        6 years ago

        It finally worked! That must have done it. Played on Friday and the items came through. Thank you very much.

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