Forum Discussion

9 years ago

Didn't receive free hero after finishing questline.

After playing 20 games to get the free plant hero, my game crashed after the match is over and I never received my free plant hero. I have been trying to contact the support for a while now and all t...

EoxBoy

9 years ago

Hello, so I did the final zombie hero quest and I was supposed to recieve a hero, but I never did, I waited for a while thinking it might fix itself, but no, to this day I haven't got it. I would like my account to be checked and the reward to be added, or just re-enable the quest for me, thank you.

EA_Andy

EA Staff (Retired)

9 years ago

Hi @EoxBoy

Thanks for the report on this.

We have had a few reports on this already and the team are looking into the issue.

- Andy -

Anonymous
8 years ago
Hello, same thing happened to me as well. I did the final zombie hero quest and I was supposed to recieve a hero, but I never did, and to this day I haven't got it. My account is KaMi2012, please have it checked and the reward to be added, or just re-enable the quest for me, thank you.
Anonymous
8 years ago
Also having the same issue, don't understand why we can't receive equivalent compensation until the bug is fixed.

It's unfair that we have to suffer an inferior game compared to others.
Anonymous
8 years ago
Hi Andy, this issue also happens to me , I hope you guys can let me choose hero, my username is Paddymanic, I hope at least i get the quest back ._. Thank you
Anonymous
8 years ago
My name is z0mbiehunter78 and i had this problem but for plants so please give me my hero i want my reward
- Anonymous
  8 years ago
  The replied me once and said they would give me the heroes and 100 gem. But it NEVER happened in game. They have been ignoring my mails since then.
  - Schnutzer131369
    8 years ago
    Maybe they will once they fix the bug.