Forum Discussion
Anonymous
11 years agoThat's too bad, because when I booked the game last year this requirement was not mentioned .. The refund link also does not work ...
rumbutter
11 years agoHero (Retired)
see if the refund link works here https://www.origin.com/en-us/great-game-guarantee
or try to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281