Forum Discussion

neojingen97's avatar
12 years ago

Error in purchasing of Plants vs Zombies Garden Warfare

Dear Sir/Mdm

I received an email telling me:

There seems to be an issue with your payment method that prevented this order from going through.

Here's what to do next: 
1. Visit the Origin Store and locate the product shown below. 
2. Check your payment method details or use a different payment method. 
3. Place your order again. (You will not be charged twice.) 

Thanks very much for shopping with Origin.

When I went to origin, I entered my payment information again and this time round I was asked to pay again. Please advise me on what to do. Thanks.

Regards

Jing En

2 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    You have written a message here on Answer HQ, not on Help Center.  This is a peer to peer self-help website, and we have nothing at all to do with the monetary end of the game business, sorry.  Stay on Help Center, don't follow any loops back into here. 

    https://help.ea.com/  

  • Anonymous's avatar
    Anonymous
    12 years ago


    @neojingen97 wrote:

    Dear Sir/Mdm

    I received an email telling me:

    There seems to be an issue with your payment method


    @neojingen97 

    Your question was answered.  You must read it on the website 

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