Forum Discussion

Anonymous's avatar
Anonymous
8 years ago
Solved

Error message when opening app

So I just got a new phone (Google Pixel 2), and I decided to download PVZ Heroes.  I previously had the game on my iPhone, and I moved all of my apps to my new phone.  When I open the app, it starts ...
  • EA_Darko's avatar
    EA_Darko
    8 years ago

    An update from the developers:

Anonymous's avatar
Anonymous
8 years ago

Rooting only work on Android The majority have IPad and IPhone. The only thing we could do is wait, but this wait gone too far. When I updated one of my other WiFi games there was an bug issue but guess what they fixed the problem the next day. And rewarded us due to the lack of unable to play. EA need to do that as well. They taking too long. While the other game only lasted a day or two to fix.

daalnnii's avatar
daalnnii
8 years ago
Kind of of topic, but it's a pretty bold statement to assume iUsers are the majority considering 86% of device users are on a Google platform.

https://android.jlelse.eu/apple-vs-android-a-comparative-study-2017-c5799a0a1683

That said, rooting the device isn't as risk free as Dev fix. You can do more harm than good, it doesn't happen often, but it can happen and your opening up your device for malware. It may work, who knows; but they can't suggest or endorse that path, and it's also not fixing the source of the issue.

It's easy to use how other companies have had similar problems and fixed then faster, but I don't program games. I just know there a lot of code to go through, adjust, test and release in these instances. It's not as cut and dry or easy as some of us would like to imagine. If it was, we'd all be programers. It's not like they can just type in the line "stop doing that" and the problem goes away.

As for compensation. Maybe they will, maybe they won't... It's been brought up enough here that it doesn't need to be a recurring theme. Let's wait till the game is back online and see how they handle it before we decide if the compensation was worth the wait.
  • Anonymous's avatar
    Anonymous
    8 years ago

    @EA_DarkoI like the way you respond that you were playing the game while u were grabbing cup of tea. hope you enjoyed it. Can u delete your game and try to re-install it to feel how people here suffer and not to speak like u dont care. Silence in this case is better than saying things like that.

    Also the way you said that u will just post when update. is that how community manager behave in such a case?

    anyway keep grabbing your tea and playing in silence if you have nothing to say.

    Cheers!

Featured Places

Recent Discussions