I am having the same exact problem. I thought it was due to a new higher speed router but I called customer service for isp and they walked me through the steps to open the necessary ports and I still can not get on to any of the multiplayer modes. GTAV Advanced Warfare BF4 Forza Horizons all work fine..... WTF EA??
What console and game modes are you getting this on?
I'll ask again, what game modes are you getting this error on?
Do you have ports opened? http://support.xbox.com/en-US/xbox-360/networking/network-ports-used-xbox-live
Reading the back of the box, you have to look at the color scheme of the bubbles. Provided there was split-screen it'd most likely have to be under the base 'Xbox 360' white background green text. All the green bubbles and white text are Xbox Live functionality, online only.
thank you for your reply! i'm sorry i missed the question about game modes. as this is brand new for us, i know little about the game, but i know they were trying to get to the welcome mat (the game said that was the best place to start) and i probably randomly clicked on a few other options trying to figure out coop game play so they could play together.
regarding the game play, i didn't notice the colors of the bubbles... i thought it was just contrasting colors, lmao, but that makes sense. so the only way they can play 2 player at the same time is on xbox live, which is fine, but we couldn't get the access.
if this game uses DIFFERENT ports, then maybe they aren't open, but i've played online EA games before, and play many other online games and have never had a problem with the online game play, as far as ports are concerned. i play xbox live frequently, especially advanced warfare (i'm a junkie) and have awesome online experiences, so unless the ports are different, i would think this is isolated to this particular game.
thoughts?
