Forum Discussion

Anonymous

Not applicable

9 years ago

Solved

'Failed to retrieve save data' PvZ:GW PS3

I have had this game for a few months now on the PlayStation 3 with no issues and for the past couple of days I have not been able to play my game with it being able to be saved. It is happening acros...

EA_David
9 years ago
@mrhearthattack Hey, this appears to be a fairly widespread issue, we are looking into it.

EDIT: This issue is now resolved.

Thanks.

Anonymous

Not applicable

9 years ago

Try clearing your game data

Scroll to the Game tab of the XMB and select Game Data Utility.
Open the folder to populate the Game Data list.
Select the Game Data list of the title that you wish to delete and press the Triangle button.
Select Delete, then confirm to remove the game data.
Once you have deleted the cache data you will then be prompted to re-install the missing data the next time you play the game.

Anonymous
Not applicable
9 years ago
Maybe I'm blind, but I'm 99% sure that my PlayStation doesn't have a game data file for PvZ? Is that what could be causing the issue?
Anonymous
Not applicable
9 years ago
I cant find my game data utility file for pvz garden warfare its not there
- EA_David
  Community Admin
  9 years ago
  @mrhearthattack Hey, this appears to be a fairly widespread issue, we are looking into it.
  
  EDIT: This issue is now resolved.
  
  Thanks.