same here, game also froze, did not know it was due to memory storage as I have an Iphone.
how is this going to be fixed?
Hi folks,
Please contact the support team directly so they can investigate and give you the item if necessary. To discuss with an Advisor simply fill out this form and select Missing content / Never received content.
Hope that helps.
Hello Zoe,
We have all tried this multiple times and this did not work for me. I went over a month, nearly two, being thrown around by that support and they just kept acting like it was resolved then they threw me here.
Best wishes,
MirageV01
@MirageV01 wrote:
Hello Zoe,
We have all tried this multiple times and this did not work for me. I went over a month, nearly two, being thrown around by that support and they just kept acting like it was resolved then they threw me here.
Best wishes,
MirageV01
Yes, your solutions have gotten us nowhere so far. I may try again, if I want to spend an hour talking to support without any guarantee of fixing it.
Well, I'm sure everyone who you've told to do this has done it, and they probably all got the same response I did back from the support page.
They just threw me this, "Thanks for contacting support, here's this generic help page you can look at, come to these boards for more help, your case is closed"
It has been too long! I'm thinking we need to spam their threads with posts about this and how going to EA support or this forum has not helped because it is not fair for us to wait for so long and not even get an appropriate conversation! We are not even asking for more than what we are supposed to be given in the game and have gone through a lot o bureaucratic system bs. Enough is enough!
Hey i have the exact same problem like the other guys but i cant choose my final zombie hero! And yes, i contacted support but they didnt help me !
I feel like desperate times cause for desperate taggings. Do you have any light you can shed on this subject? There are so many of us suffering from this issue, and your support center, through e-mail and phone are not helping.
