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MayhewMatthew's avatar
MayhewMatthew
2 years ago

Game crashing seconds after entering match

Game crashing seconds after entering match

Hi, everybody. I am trying to play PVZGW 1 on my PC, but, recently, I can't do it, since the game crashes like two seconds after I log in a match, making me not able to even select my character. I am playing via EA Play, on Windows 11.

I've tested compatibility mode with both Windows 8 and 7 configs; nothing changed. I can stay forever on the menu if I wish, but, as soon as a log in a match, it almost instantly crashes. I even formatted my PC, in case it was a problem with my Windows installation, but nothing changed: the game continued to crash. Not long ago (like, two weeks ago), it was working perfectly normal: the game, actually, never crashed. Anyone have any idea on how I can workaround this? Thanks in advance!

My specs:

OS: Windows 11

GPU: NVidia GeForce RTX 2060 (6GB) (Driver version: 531.68/GameReady)

CPU: Intel Core i5 9400F

RAM: 16GB

Game is installed on SSD

1 Reply

  • tajfunek129's avatar
    tajfunek129
    New Vanguard
    2 years ago

    I'm sorry to hear that you're experiencing crashes in Plants vs. Zombies: Garden Warfare 1 on your PC. Crashing issues can be frustrating, but let's try some troubleshooting steps to see if we can resolve the problem:

    • Verify game files: In the EA Play client, go to your library, right-click on Plants vs. Zombies: Garden Warfare 1, and select "Verify Game Files" or a similar option. This will check for any corrupted or missing game files and attempt to repair them.
    • Update graphics drivers: Ensure that your graphics drivers are up to date. Visit the website of your graphics card manufacturer (NVIDIA in your case) and download the latest drivers for your GeForce RTX 2060. Outdated or incompatible graphics drivers can sometimes cause crashes in games.
    • Run the game as an administrator: Right-click on the game's executable or shortcut and select "Run as administrator" to give the game elevated permissions. This can help avoid any conflicts with permissions that may be causing the crashes.
    • Disable overlays and background applications: Temporarily disable any overlays or background applications that may be running while you play the game. This includes software like Discord overlay, GeForce Experience overlay, or any other third-party applications that may interfere with the game's performance.
    • Adjust in-game settings: Try lowering the graphics settings in the game to reduce the strain on your system. Lower the resolution, disable or reduce certain graphics options, or try using a lower graphics preset. This can help reduce crashes caused by the game pushing your hardware to its limits.
    • Check for software conflicts: Ensure that there are no conflicting software programs running on your system that could be causing the crashes. Some antivirus or firewall programs may interfere with game performance. Temporarily disable them or add exceptions for the game to see if it resolves the issue.
    • Reach out to EA support: If the issue persists after trying the above steps, I recommend reaching out to EA support for further assistance. They may have additional troubleshooting steps specific to your situation or be able to provide a solution to the crashing problem.
    • When contacting support, be sure to provide them with detailed information about your issue, including your system specifications, the troubleshooting steps you've already taken, and any error messages you've received. This will help them better understand the problem and provide appropriate assistance.


    I hope these steps help you resolve the crashing issue and allow you to enjoy Plants vs. Zombies: Garden Warfare 1 on your PC without any further problems.

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