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Anonymous's avatar
Anonymous
12 years ago

Game DVR clips have no sound

If I record a game clip on garden warfare there is no sound during the clip. I tested recording with other games and it works with all others so I am guessing it is a garden warfare issue. It started after the last big update. Anyone else having this issue?

6 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Hmm...I tried a couple other games and it had sound.
  • Anonymous's avatar
    Anonymous
    12 years ago

    Then it should be fixed but if not here is what you need to do and why it's happening.

    With the latest update that Microsoft rolled out it made some changes to Game DVR and a bug appeared causing no sound. There is a simple fix however.

    Hold down the power button on your Xbox One until you see the power light on the battery turn orange (approx 10 seconds)

    Unplug the power cable and kinect sensor from the back of the console for 10 seconds then reconnect them

    Turn the console back on using the power button (Do not use Kinect or the controller)

    Once this is done you should be having no sound issues with Game DVR

  • skyczy's avatar
    skyczy
    12 years ago

    I have tried these steps that you provided, (as well as the rest of the internet provided)......and my videos still don't record sound.
    I just bought this system hoping that all bugs would be fixed and i am very frustrated that this is happening.  This is sept of 2014, this bug should not exist. 
    I do not care that it didn't exist before a recent update.

    any more steps to try?


  • @skyczy wrote:

    I have tried these steps that you provided, (as well as the rest of the internet provided)......and my videos still don't record sound.
    I just bought this system hoping that all bugs would be fixed and i am very frustrated that this is happening.  This is sept of 2014, this bug should not exist. 
    I do not care that it didn't exist before a recent update.

    any more steps to try?


    Have you power cycled the console?

    You might get more support checking out the official Xbox Support forums since it seems more of a console/update issue than specific game.

  • skyczy's avatar
    skyczy
    12 years ago

    yes i have.   

    and thanks for your help.

    i have tested other games and it appears that hte issue is ISOLATED to NHL 15. of course its hte only one i want to record with.  xbox support says it may be on EA's end. not surprised.

    still waiting for a response. think ill wait until nhl 15 actually comes out to see if its isolated to just the DEMO which i have now

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