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Anonymous's avatar
Anonymous
11 years ago
Approved

Game is glitching and not allowing us to play

We pre-loaded our game yesterday, but when we access it today, it is glitching and not allowing us to play. It looks like there is a blank screen with lines in it. We can see some of the screen, but ...
Anonymous's avatar
Anonymous
11 years ago
Approved
@amylehman45 wrote:

We pre-loaded our game yesterday, but when we access it today, it is glitching and not allowing us to play. It looks like there is a blank screen with lines in it. We can see some of the screen, but we cannot play the game. Could you help?  Thank you!

@Epicwinner187 

I replied two days ago, and have heard nothing back from you. 

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved
    Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.         
       System Model: Inspiron 7720
               BIOS: A16
          Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz (4 CPUs), ~2.6GHz
             Memory: 8192MB RAM
Available OS Memory: 8046MB RAM
          Page File: 3994MB used, 5588MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 120 DPI (125 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.02.9200.16384 64bit Unicode

     Is this what I would need to run the game correctly? thank you.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    I replied with what requirements are on our computer. thanks!

    • Anonymous's avatar
      Anonymous
      11 years ago
      Approved

      The i5-3230m can "run" the game.  But it can't run it at a "playable" level likely.

      A dedicated GPU is what is prefered.  That CPU has an HD4000.

      I actually tested specifically that CPU w/ HD4000.  I purposely had some odds stacks against it but it didn't perform well at all.

      If you put everything to the lowest setting possible and reduce the resolution to like 1366x768 or even lower, your performance should improve but it is likely to still be choppy.

      ---

      HD4400, HD4600, HD5000

      I have heard reports from users that all these can do a little better job... although not ideal, I've heard reports of people getting 20-30fps with those  (the higher up you go the better it will be).  They too also play with Low settings and reduced resolutions.

      Sorry to be bad news bringer.

      A dedicated middle-end GPU (upto a few years old) is what I would recommend for this game.  (or better of course)

      ** (( Both reports I see, both stop short of where a GPU would be listed if you have one, for right now I would assume you do not though. ))

      ** It would be in the Display tab(s) (may have 2 tabs).

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