Forum Discussion
If you're still getting this, can you check for any crash reports in the Windows reliability history, and post the contents of a report if you have it.
To use this tool, open the windows search and type "reliability", and click the View Reliability History option.
Mine locks up a lot and sometimes will crash with error: easy anti-cheat untrusted system file amdihk64.dll
Going to try clean reinstall of AMD drivers see if it helps.
EDIT: fresh reinstall of AMD drivers did not help, still locks on there.
And @EA_David I tried the Windows reliability feature you mentioned and it doesn't show up on there at all (probably because it freezes instead of crashing with an error).
- EA_David6 years ago
Community Admin
Does a Clean Boot have any effect? It's possible some strange interaction with 3rd party software is a factor here.
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
- 6 years ago@EA_David Finally got past Zen after the last update, not sure if anything was changed on the back end. But the game is locking up for me occasionally on Unyielding Gnight now.
- EA_David6 years ago
Community Admin
@Sinistar83 Thank you for the update, I'm not aware of any changes made, I think this is some obscure (but clearly not obscure enough) local issue. Does the Clean Boot mentioned above help at all with stability on Unyielding Gnight?