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- Kermo38 years agoSeasoned Ace
Maybe some game files are damaged.
Make sure you are connected your game account to FB and/or EA, then uninstall the game, restart your device and reinstall it again.
Then connect again with FB and/or EA and choose your old profile to connect.
I hope it helps.
- Anonymous8 years ago
how can I make sure to be connected to FB or EA if my screen does not respond? I can't connect to anything, folks! it's frozen!
- Kermo38 years agoSeasoned Ace
But do you remember, were you connected before or not?
One possibility is to first install game on another device to make sure all your stuff is correct and only after that to reinstall your game on main device.
- Anonymous8 years agoI will! thanks a lot!
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