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Anonymous's avatar
Anonymous
11 years ago

game will not update and run

Fix the problem, right now. This is stupid, I've had the game for 2 months and it still will not work. I've cleared the cache, reinstalled, called customer service and done everything short of throwing my xbox out the window. Fix the problem or you will lose a customer for life. I'm not kidding, I work too hard to spend my money on things that don't work. FIX IT!!!!!!!!!!

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  • Anonymous's avatar
    Anonymous
    11 years ago

    We're getting a message that our xbox live gold account doesn't have the right premissions even though we can log ino, and play, other games that require xbox live connectvity.

  • OverclockdToast's avatar
    OverclockdToast
    11 years ago

    The permissions thing is generally either due to not having Xbox Live Gold or using a child account that does not have access to making purchases from the Xbox Live store. Though no purchases are required for the DLC, the game must still be able to access the Xbox Store to download it through there.

    @HamilBrian What is the error message that you're getting?

    If you're not finding the answers here, perhaps try contacting customer support: http://help.ea.com/en/

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