Forum Discussion

m3aga1n's avatar
5 years ago

Game won’t pass initial load screen

Twice now while playing plants vs zombies heroes, out of the blue, the game refuses to progress past the initial loading screen. The first time I had this issue, it was resolved after several months when the game updated, but has since then reared it’s ugly head again. I’ve tried all suggestions given to me by support staff and they told me to take it here. 

Hopefully I can get some help? Or someone can fix it? ¯\_(ツ)_/¯ 

23 Replies

  • @m3aga1nI feel like it has something to do with your data and not your phone then. Did you link your PvZ Heroes account at all in the past? If you have, try to start from scratch, but then after that, try to use the "My Account" settings and try to load your old progress on your phone, and see if it works from there. Ensure you keep a backup of your old progress somewhere if this does not work though.

    I wonder why this issue continues to persist ... !

  • m3aga1n's avatar
    m3aga1n
    4 years ago
    @TheSprinter85 Once again, I literally cannot get into the game to do anything. It just loads forever so I can’t even start from scratch

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