Forum Discussion

1 year ago

Solved

Garden Warfare 1 is refusing to launch

whenever launching GW1 the EA App says "preparing game" and then sends me back to my library and I want to know how to fix it. I've tried searching around for information and have found nothing. so ...

EA_cuervo
1 year ago
Hi @Rioma_1,

I'm really sorry to hear that you're unable to launch PVZ GW. If you're not getting any error messages and the game is stuck on preparing, there might be a program conflicting with the game or EA app, which is preventing it from functioning properly, or there might be some issue with the permissions.

I suggest that you try a Clean Boot to make sure there are no programs running in the background that could be causing this: How to clean or safe boot your computer

If a clean boot doesn't fix the problem, please try running the game and the EA app as administrator.

Let us know how that goes,

EA_cuervo

Community Manager

1 year ago

Hi @Rioma_1,

I'm really sorry to hear that you're unable to launch PVZ GW. If you're not getting any error messages and the game is stuck on preparing, there might be a program conflicting with the game or EA app, which is preventing it from functioning properly, or there might be some issue with the permissions.

I suggest that you try a Clean Boot to make sure there are no programs running in the background that could be causing this: How to clean or safe boot your computer

If a clean boot doesn't fix the problem, please try running the game and the EA app as administrator.

Let us know how that goes,

EA_cuervo
Community Manager
1 year ago
Hi there,

I'm just checking if these steps helped you with the problem? If you're still having any issues, please let us know.
Rioma_1
1 year ago
There was another program that was conflicting with the game, which I didnt realise I had installed still, the game is working now
- EA_cuervo
  Community Manager
  1 year ago
  @ChaotickySvaty Thanks for sharing the steps that worked for you! We appreciate that!
  
  @Rioma_1 I'm glad you managed to get this fixed! Have fun!
  - Daden006
    1 year ago
    i'm having the same issue and I did both the clean boot and setting the ea app as administrator and the game still will not launch. i've been trying to get this game to work for 5 days now and it still will not launch
- Daden006
  1 year ago
  what was the program that prevented it from launching? i'm having the same issue as you
lmcdash
Newcomer
8 months ago
Hi i have the same Problem but nothing works for me . I bought Gamepass for this game and now i cant play it. The last time i had Gamepass it worked fine so idk why it wont start