EA Staff (Retired)The issue in November, though it had the same player impact, was a different issue and was fixed previously. The fix for the current issue is slated for end of July: https://trello.com/c/pbmKK9Dd/98-investigating-mount-steep-switch-not-working-blocking-gnome-puzzle
There is a way to get golden gnome there even if the bug happends. All you need to do is have 2 accounts, one that you using and another that you have or create new one. Go to pvz bfn and go to mountain steep but with the second account. Then go to the place where the gnome is and shoot the button using second account, and the puzzle should work. I made it on Xbox one s and it worker. (If the gnome wont apear try with differend second account.
