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SkySweptRainbow's avatar
SkySweptRainbow
Seasoned Rookie
9 months ago
Solved

GW1 Can't connect to any lobbies

Since today (21/11/24) the GW1 servers have begun acting strange and not allowing people to matchmake properly. On PC there is still a playerbase and typically you can find lobbies on Gardens and Graveyards. Now, when searching for a lobby, the game tells you that "There are no available matches meeting your criteria. Please try again later." This is not just an individual occurrence, as many of my friends are also experiencing the same thing.

Continuing to search for a lobby can eventually throw you into an empty one on Cactus Canyon, but this takes time (you have to retry dozens of times) and no one joins. You can invite people on your friends list successfully though so you can still play with friends... kinda. Even if you do get a lobby going, the game is very laggy, almost unplayably laggy.

This is clearly the result of serverside issues, and the community would greatly appreciate a fix for this. There have been matches fought daily for months, even years, and it would be very sad for us to lose this game we adore. Any help will be greatly appreciated.

There is another post that I think references this same error from December last year, but it's marked as resolved? Idk if this is caused by the same issue or if it's something else.

https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/Issue-Resolved-PvZ-Garden-Warfare-1-Matchmaking-Failed-Error/td-p/13306184

  • EA_Cath's avatar
    EA_Cath
    8 months ago
    Hey everyone, is everything back working for you? The teams expect the issue to be fixed now!

38 Replies

  • @EA_Cath Hey Cath!

    Yep, everything working perfectly like before on the U.S. Xbox servers. Thank you very much for the fix, much appreciated!
  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    8 months ago
    Awesome, thank you for the confirmations! The teams can also see an increase of players on the EU servers for Garden Warfare 1. Happy playing everyone!
  • proonion201's avatar
    proonion201
    Seasoned Novice
    8 months ago

    I successfully managed to queue up for a Gardens and Graveyards match on Xbox one without any inconveniences so far. Thanks for going back to let the team fix the issue! 

  • FakeBeeSound's avatar
    FakeBeeSound
    Seasoned Newcomer
    3 months ago

    Im having the same issue. But its weird since today(09.05.2025) the discussion is 6 months old and marked as solved but im still unable to connect to servers with actual players playing. Everything worked fine a couple days ago and then suddenly only empty cactus canyon lobbys. I guess whatever caused the server issues six months ago happen again?

    Please fix this i wanna play some Gardens and Graveyards :(

  • Barney_on_1hz's avatar
    Barney_on_1hz
    Newcomer
    29 days ago

    No I’m playing GW1 and I’m having the issue of where it finds the game then I get a message unable to join and check my internet. My internet is fine, could you please look into this? 

    I play on Xbox series x and my name on GW1 is Ekam NZ

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