Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

How to link with google play or EA account an installed PvZ Heroes?

How to link with google play or EA account an installed PvZ Heroes? I´m trying to keep the progress and the Euros/Dollars spent in the game. A can´t view where I can link the game to converve/maint...
BPRDHB's avatar
BPRDHB
Hero (Retired)
8 years ago

Once in the game, click the cog wheel in the upper right.  Click the Settings tab.  Towards the middle of the page should be a big "My Account" button.  Do your linking of accounts there.

BPRD

  • Anonymous's avatar
    Anonymous
    8 years ago

    Thank you very much.

    What you describe is what logic indicates.

     
     
    That's how it should be.
     
    BUT
     
    the problem is that that big button "My Account" doesn´t exist, as you can see in the capture.
     
    Accord to the official support .... once you have insaleed the game and you doesn´t link the game wittth an account of googleplay, facebook or eagames,..... YOU CAN´T LINK THE ACCOUNT!!! to an account to save the progress and the thing you have shopped!! and PAYED!!!  all the euros/dollar are losing in that device, and you can´t save that!!!
     
    It´s difficult to understand (for me) that an enterprise as EA GAMES, and a game of the serie PvZ make that to the players!!! 
     
    There are more persons (that have rote in the fourms) with the same trouble without an official solution!!. IT´s INCREDIBLE for me!! (and for my son.)
     

    • matthewsoldier9's avatar
      matthewsoldier9
      5 years ago

      I literally had this same problem when I contacted EA help yesterday. I think I'll create a case of "Several features missing in PVZ heroes, for multiple people. Please update game."

    • matthewsoldier9's avatar
      matthewsoldier9
      5 years ago

      According to EA though if you restart the game and link your account it will cause you to lose your progress, but in app purchases such as gems can be restored as long as you are still on the same device

      • TheSprinter85's avatar
        TheSprinter85
        Hero
        5 years ago

        I believe the missing My Account button is due to something along the lines to what your age is set to when you start playing the game.

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