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Hi @ghosty440 , just to make sure, are you talking about Garden Warfare 1? or Plants vs Zombies 1?
If you're talking about Garden Warfare 1, make sure first that your subscription to Xbox Live Gold is active. If it is, here are some articles that can help you with your connection: Troubleshoot your connection to EA games and Advanced connection troubleshooting
Let us know if that improves the connection
- 3 years ago
thanks but i got the reason. its because my account got blocked and i still don't know why but heres the image of the reason sorry if the lauguage is from poland
- EA_Cath3 years ago
Community Manager
@ghosty440 Thank you for the info!
If your account has been locked, then the best thing to do is to appeal the decision by following those steps: Get information about your account lock
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