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We bought the PC game PLANETS vs ZOMBIES GW2.
At your request I have entered the Email address + password.
After registering, I opened the Origins window, where I had to enter the serial number of the game.
Then the game worked for about 8 days - until 27.07.2018.
Since then, I can not log in or play the game.
Only information came from you - "Ah, it seems something went wrong and we could not verify your email. Please try again!"
....
So I tried to create a new account, but I can not register the already used serial number of the game.
Could you advise me and help how to play the game ??
Thank you,
@behevi3 Hi, please reach out to support, they can help to track down your initial account.
The code can't be re-used, but if you have your original account back, then you should be able to play again.
https://help.ea.com/en-us/help/faq/contact-ea-help/
Thank you.
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