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PhoenixSDG's avatar
PhoenixSDG
Not applicable
2 years ago
Solved

I believe i have been falsely banned from garden warfare 2

someone came into my twitch chat telling me to join multiplayer and i can no longer connect to online matches and sometimes i even hear the voice chat after being kicked to the backyard. interestingl...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @PhoenixSDG 

    Apologies for the misinformation. This is a known issue that we are currently investigating. More on it can be found here.

PhoenixSDG's avatar
PhoenixSDG
Not applicable
2 years ago

it is not an EA account ban, it's a person abusing dev tools to ban me in the game

PhoenixSDG's avatar
PhoenixSDG
Not applicable
2 years ago

there is no prompt that i have been banned persay but i cant connect to multiplayer lobbies and my ea account itself still fully functions

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @PhoenixSDG 

    Apologies for the misinformation. This is a known issue that we are currently investigating. More on it can be found here.

    • PhoenixSDG's avatar
      PhoenixSDG
      Not applicable
      2 years ago

      thank you for redirecting me, i believe theyre preventing future unwarranted bans which is great, but I'm not sure this update will fix my problem as how are they to determain who is and isnt falsely banned, should i wait for this update then contact them about it?

      • PhoenixSDG's avatar
        PhoenixSDG
        Not applicable
        2 years ago

        ive contacted support and they say i dont have a ban on my account, so what else could it possibly be

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