Forum Discussion
6 years ago
I play on ps4.
iluminatethesky
6 years agoLegend
Hey @S-Sertile
Can you try restoring the licenses in your PS4 Settings, and doing a hard reset on your Console?
Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so and turn it back on.
If that doesn't help, I would recommend contacting Support so they can sort this out for you:
https://help.ea.com/en/contact-us/
Or, you can contact them via Direct Message on Twitter: Twitter.com/EAHelp
Thanks 🙂
- iluminate
- TheSprinter856 years agoHero
Try following the steps that @iluminatethesky mentioned and hopefully that will sort out your issue.
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