Forum Discussion
Sorry to hear that you are having issues @Tommytherock1.
Can I ask, do you have multiple input devices plugged into your PC? If for example, you have a mouse and keyboard as well as a controller then can you try unplugging the controller and launching the game again.
Let me know how you get on.
Darko
@EA_Darkono i don't but when i plug in my steam controller it says something about pressing esc but i still can't move or press any thing
this is how i get into the game
i did all the nvida stuff
i have a video showing how i start it up https://www.youtube.com/watch?v=IPK-duAUnnk&feature=youtu.be
- EA_Darko6 years ago
Community Manager
Hey @Tommytherock1 can you try disconnecting the Steam controller and launching the game again to see if it works.
If so this would point to the issue being with the Steam controller which is not an officially supported one. If you are having issues with the Steam controller then it is worth adding any games you have the issue with to your Steam library and launching from there.
Darko- 6 years ago
@EA_Darkoun plugging the steam controler doe not do anything, the steam controler works fine with all other games in the steam library
- EA_Darko6 years ago
Community Manager
If you try to use mouse and keyboard @Tommytherock1 do you have the same issue? Can you ensure that you unplug all USB devices and then try a clean boot of your system: https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
Darko