I Can't move or input keys
I can't do anything thing when the game loads can someone please help me i can't do anything it starts up with the intro and then it drops me off in the lobby but i can't click or press anything, i ...
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EA_Darko
Community Manager
Community ManagerHey @Tommytherock1 can you try disconnecting the Steam controller and launching the game again to see if it works.
If so this would point to the issue being with the Steam controller which is not an officially supported one. If you are having issues with the Steam controller then it is worth adding any games you have the issue with to your Steam library and launching from there.
Darko
@EA_Darkoun plugging the steam controler doe not do anything, the steam controler works fine with all other games in the steam library
- EA_Darko
If you try to use mouse and keyboard @Tommytherock1 do you have the same issue? Can you ensure that you unplug all USB devices and then try a clean boot of your system: https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
Darko
- @EA_Darko yes I am having trouble with the keyboard and mouse,
I have done the clean boot twice but nothing still works- EA_Darko
Thanks for checking that @Tommytherock1.
Do you have any overlay running when you see this issue? The best thing to do is ensure that you turn off all overlays and then try again.
Darko
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