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Xternole's avatar
3 years ago

I Can't Receive Any Coins From Coin Packs and Chests. Why?

I purchased 3 coin packs: 2 for $65 each, and 1 for $5. I didn't receive any of these coins, of course. I decided to test a theory out and try purchasing something else from the PlayStation store. What was the purchase, you ask? Plants vs Zombies: Battle for Neighbor Ville ( I have to spell it this way because spell check doesn't like it any other way). Fortunately, the purchase worked and I got the game, which runs quite well. Also, I purchased some in-game stuff and that worked too. So that made me think: "Was it just Garden Warfare 2 that was having problems and not the store itself?" Sure enough, that's what it turned out to be. So I tried contacting PlayStation Support and EA Help. Neither worked, as you could've guessed, which made me quite upset (more than I already was).  Now, as for the chests, I opened 2 chests which would've given me coins and I quite literally got nothing except for the basic coins and diamonds that pop out as extra money. No pop-up saying "20,000 coins" or anything like that. Keep in mind, I have already tried troubleshooting methods such as license restoration to try and get these coins and that didn't work (I tried it about 7 times). I believe there is a bug right now preventing me from obtaining coins from any source except for matches and missions.  If anyone can help me with this in any way, I would be SUPREMELY grateful. Thanks for reading all of this.

Too Long Didn't Read: I purchased some coins and opened chests and didn't receive the coins.

Unfortunately, I can't post all of the images to prove that I purchased these packs, as they only allow me to attach 3 files. For full proof I would need to post everything, so in this case I will post nothing unless there is another way to do it so you can see all of the images.

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