Hey, are you launching the game within origin?
answer: yes
Does anyone in your household have an Origin account?
answer: no
If they do, can they log in and download/play PvZ? This will help to determine whether this is a local or account issue.
reply: Since there is no one else in the household have an origin account or if its a local or account issue, is it okay to create another account? So it will generate a new product code.
No. Multiple accounts causes far more problems than almost any other member error you can make the mistake of doing. Contact a Game Advisers at Help Center:
