Solved
I had to create a new account after reinstalling the game
My first account was nice then the game just crashed over and over and there was no rating anymore. I tried to reinstall the game but that makes me to restart again I tried to get my account back by ...
Hey there, @PKP410
It's unfortunate to hear how your accounts keep crashing. What type of device are you playing the game on, exactly? Have you tried any of these troubleshooting steps below to see if that would prevent crashes?
If you write down your Player ID and link up your game to an EA account, our Live-Support team can assist you in recovering it.
How to find your Player ID
iOS Mobile Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
Android
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
