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Anonymous's avatar
Anonymous
8 years ago
Solved

I have a problem. I cant open plants vs zombies garden warfare 2

When ever I open it it just shows a window that says plants vs zombies stopped working but it still says that I'm playing it and i cant open it again I have no idea what what to do to fix it
  • EA_David's avatar
    EA_David
    8 years ago

    @Mihii3 Hey, if it's giving an intel error message it still sounds like your system isn't using your main GPU. Can you post your updated dxdiag?

    Open the Nvidia Control Center, choose to Manage 3D settings, choose your game from the program list and choose to use the high-performance card. You can also choose to globally apply this setting. 

    Thanks

Anonymous's avatar
Anonymous
8 years ago

Yes I have played the game before. I just completely reset my computer but everything is the same as before, besides going from windows 10 to windows 7.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    8 years ago

    @Mihii3 Thanks for the post. In this case it looks like your system might not be using your Nivida GTS 765M graphics card and might only be using the intel chipset when you run the game. Try going into the manager for the graphics card and ensure that it's being used in high-power mode when you play the game. 

    I think you may also want to update the drivers for your Nvidia Graphics hardware: https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/


    Thanks!

    • Anonymous's avatar
      Anonymous
      8 years ago

      I updated my drivers and the game opened. before launch it it says That my Intel driver version is not the recommended version and then it tells me to go to https://downloadcenter.intel.com And download these. as I am typing this I am downloading the drivers it told me to. I got it to run but I could not do anything in game.

      • Anonymous's avatar
        Anonymous
        8 years ago

        I can open the game but when I press/ do anything nothing happens

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