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EA_Andy
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8 years ago

[INFO REQUEST] - Unable to promote characters

Hi all, We are receiving reports that players are unable to promote characters. If this is happening to you please provide the following information so we can investigate: - Platform - Person...
Anonymous's avatar
Anonymous
8 years ago
Approved
This is for my wife as she is having problems with a couple characters.

- Platform = xbox one s
- Persona = skywalkinsolo77
- Which characters can you not promote?
Rose and Sunflower
- Timestamp = Rose - 05/16/2017 3pm also with rose she went from elite level 1 to level 0 and the message on screen said she was level -5 now she went to level 1 again and it said level -4
Sunflower - 04/12/2017 8pm ish I also have a case open for this one 29959614

This has been going on for a while now and it still hasn't been resolved. Please reset or fix these characters so that I may have a happy wife.

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